This Privacy Policy applies between you, the user of this Website, and the owner and provider of this Website (Dafydd Williams trading as Welsh Whisk). Welsh Whisk takes the privacy of your information very seriously. This Privacy Policy applies to our use of any Data collected by us or provided by you about your use of the Website.

 

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at

Please read this Privacy Policy carefully.

 

1. Scope

 

1. This Privacy Policy applies only to the actions of Welsh Whisk and Users concerning this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

 

1. For purposes of the applicable Data Protection Laws, Welsh Whisk is the "data controller". This means that Welsh Whisk determines the purposes for which, and how, your Data is processed.

 

1. Data collected

2.1 We may collect the following Data, which includes personal Data, from you:

1. ​

1. contact Information such as email addresses and telephone numbers;

2. demographic information such as postcode, preferences and interests;

3. financial information such as credit/debit card numbers;

In each case, by this Privacy Policy.

 

1. How we Collect data

3.1 We collect Data in the following ways:

1. Data is given to us by you, and

2. Data is collected automatically.

 

1. Data that is given to Us by You

4.1 Welsh Whisk will collect your Data in several ways, for example:

1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

2. when you make payments to us, through this Website or otherwise;

3. When you use our services;

In each case, by this Privacy Policy.

1. Data that is Collected Automatically

5.1         To the extent that you access the Website, we will collect your Data automatically, for example:

1. We automatically collect some information about your visit to the Website. This information helps us make improvements to Our Website content and navigation, and includes your IP address, the date, time, and frequency with which you access the website, as well as how you use and interact with its content.

 

1. Our Use of Data

   1. We may require any or all of the above data from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

   2. postage;

In each case, by this Privacy Policy.

1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

 

1. Keeping Data Secure

   1. We will use technical and organisational measures to safeguard your Data, for example:

      1. A unique password and username control access to your account.

      2. We store your Data on secure servers.

      3. Payment details are encrypted using SSL technology (typically, you will see a lock icon or a green address bar (or both) in your browser when we use this technology).

   2. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.

   3. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss, or unauthorised access to your Data, please notify us immediately by contacting us at orders@welshwhisk.co.uk.

   4. For detailed information on protecting your information and computers/devices against fraud, identity theft, viruses, and other online threats, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

1. Data Retention

   1. Unless a more extended retention period is required or permitted by law, we will only retain your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy, or until you request that the Data be deleted.

   2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

2. Your Rights

   1. You have the following rights about your Data:

      1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where permitted by law, we reserve the right to refuse your request. If we deny your request, we will tell you the reasons why.

      2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

      3. Right to erase - the right to request that we delete or remove your Data from our systems.

      4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit how we can use it.

      5. Right to data portability - the right to request that we move, copy or transfer your Data.

      6. Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.

   2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please get in touch with us via this e-mail address: orders@welshwhisk.co.uk.

   3. If you are not satisfied with the way we handle a complaint you make regarding your Data, you may be able to refer your complaint to the relevant data protection authority. For the UK, the appropriate authority is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

   4. It is essential that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we have it.

 

1. Links to Other Websites

   1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites before using them.

 

1. Changes of Business Ownership and Control

   1. Welsh Whisk may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of Welsh Whisk. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was initially supplied to us.

   2. We may also disclose Data to a prospective purchaser of our business or any part of it.

   3. In the above instances, we will take steps to ensure that your privacy is protected.

 

1. General

   1. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

   2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted. The validity and enforceability of the other provisions of this Privacy Policy will not be affected.

   3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

   4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

1. Changes to This Privacy Policy

   1. Welsh Whisk reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.  
        
       You may contact us by email at orders@welshwhisk.co.uk.